* { font-family: 'Lato', sans-serif; margin: 0; padding: 0; box-sizing: border-box; }
        h1, h2, h3, h4, h5, h6, .fw-bold, .fw-semibold, .btn, .badge { font-family: 'Montserrat', sans-serif; }

        body {
            background: #f5f7fa;
            min-height: 100vh;
            padding-top: 60px;
        }

        /* ========== TOPBAR SIMPLE ========== */
        .epco-topbar {
            position: fixed;
            top: 0;
            left: 0;
            right: 0;
            height: 60px;
            background: linear-gradient(135deg, #0369a1 0%, #075985 100%);
            z-index: 1001;
            display: flex;
            align-items: center;
            justify-content: space-between;
            padding: 0 20px;
            box-shadow: 0 2px 15px rgba(0,0,0,0.1);
        }

        .topbar-back-btn {
            width: 40px;
            height: 40px;
            background: rgba(255,255,255,0.15);
            border-radius: 10px;
            display: flex;
            align-items: center;
            justify-content: center;
            color: white;
            text-decoration: none;
            transition: all 0.3s ease;
            font-size: 1.1rem;
        }

        .topbar-back-btn:hover {
            background: rgba(255,255,255,0.25);
            color: white;
            transform: translateX(-3px);
        }

        .topbar-right {
            display: flex;
            align-items: center;
            gap: 15px;
        }

        .topbar-badge {
            background: rgba(255,255,255,0.2);
            color: white;
            font-size: 0.75rem;
            padding: 4px 12px;
            border-radius: 20px;
            display: flex;
            align-items: center;
            gap: 6px;
        }

        /* ========== HEADER PRINCIPAL ========== */
        .main-header {
            background: linear-gradient(135deg, rgba(3,105,161,0.75) 0%, rgba(7,89,133,0.8) 50%, rgba(3,105,161,0.75) 100%);
            position: relative;
            overflow: hidden;
        }

        .header-content {
            padding: 60px 0 80px;
            position: relative;
            z-index: 2;
        }

        .header-badge {
            display: inline-flex;
            align-items: center;
            gap: 8px;
            background: rgba(255,255,255,0.2);
            backdrop-filter: blur(10px);
            padding: 8px 20px;
            border-radius: 50px;
            color: white;
            font-size: 0.85rem;
            margin-bottom: 25px;
            border: 1px solid rgba(255,255,255,0.3);
            text-shadow: 0 1px 3px rgba(0,0,0,0.3);
        }

        .header-title {
            font-size: 3rem;
            font-weight: 800;
            color: white;
            margin-bottom: 15px;
            text-shadow: 0 3px 15px rgba(0,0,0,0.4), 0 1px 3px rgba(0,0,0,0.3);
        }

        .header-subtitle {
            font-size: 1.2rem;
            color: white;
            max-width: 600px;
            text-shadow: 0 2px 8px rgba(0,0,0,0.4);
        }

        /* Stats en Header */
        .header-stats {
            display: flex;
            gap: 30px;
            margin-top: 30px;
            flex-wrap: wrap;
        }

        .header-stat {
            background: rgba(255,255,255,0.15);
            backdrop-filter: blur(10px);
            padding: 15px 25px;
            border-radius: 12px;
            border: 1px solid rgba(255,255,255,0.2);
        }

        .header-stat-value {
            font-size: 1.8rem;
            font-weight: 700;
            color: white;
        }

        .header-stat-label {
            font-size: 0.85rem;
            color: rgba(255,255,255,0.8);
        }

        /* Cards de Acción */
        .action-cards {
            margin-top: -50px;
            position: relative;
            z-index: 10;
            padding-bottom: 40px;
        }

        .action-card {
            background: white;
            border-radius: 20px;
            padding: 40px 30px;
            text-align: center;
            box-shadow: 0 10px 40px rgba(0,0,0,0.1);
            transition: all 0.4s cubic-bezier(0.4, 0, 0.2, 1);
            text-decoration: none;
            display: block;
            height: 100%;
            border: 2px solid transparent;
            position: relative;
            overflow: hidden;
        }

        .action-card::before {
            content: '';
            position: absolute;
            top: 0;
            left: 0;
            right: 0;
            height: 4px;
            background: linear-gradient(90deg, #0ea5e9, #06b6d4);
            transform: scaleX(0);
            transition: transform 0.4s ease;
        }

        .action-card:hover {
            transform: translateY(-10px);
            box-shadow: 0 25px 60px rgba(0,0,0,0.15);
            border-color: #0ea5e9;
        }

        .action-card:hover::before {
            transform: scaleX(1);
        }

        .action-icon {
            width: 90px;
            height: 90px;
            border-radius: 50%;
            display: flex;
            align-items: center;
            justify-content: center;
            margin: 0 auto 25px;
            font-size: 2.2rem;
            transition: all 0.4s ease;
        }

        .action-card:hover .action-icon {
            transform: scale(1.1);
        }

        .action-card.primary .action-icon {
            background: linear-gradient(135deg, #0ea5e9, #0284c7);
            color: white;
        }

        .action-card.secondary .action-icon {
            background: linear-gradient(135deg, #10b981, #059669);
            color: white;
        }

        .action-card.tertiary .action-icon {
            background: linear-gradient(135deg, #8b5cf6, #7c3aed);
            color: white;
        }

        .action-card.quaternary .action-icon {
            background: linear-gradient(135deg, #f59e0b, #d97706);
            color: white;
        }

        .action-card h4 {
            font-weight: 700;
            color: #0f172a;
            margin-bottom: 12px;
            font-size: 1.3rem;
        }

        .action-card p {
            color: #64748b;
            font-size: 0.95rem;
            margin-bottom: 20px;
            line-height: 1.6;
        }

        .action-btn {
            display: inline-flex;
            align-items: center;
            gap: 8px;
            padding: 12px 28px;
            border-radius: 50px;
            font-weight: 600;
            font-size: 0.9rem;
            transition: all 0.3s ease;
            text-decoration: none;
        }

        .action-card.primary .action-btn { background: #0ea5e9; color: white; }
        .action-card.secondary .action-btn { background: #10b981; color: white; }
        .action-card.tertiary .action-btn { background: #8b5cf6; color: white; }
        .action-card.quaternary .action-btn { background: #f59e0b; color: white; }

        .action-card:hover .action-btn {
            transform: translateX(5px);
        }

        /* Categorías */
        .categories-section {
            background: white;
            padding: 80px 0;
        }

        .section-header {
            text-align: center;
            margin-bottom: 50px;
        }

        .section-header h2 {
            font-size: 2.2rem;
            font-weight: 700;
            color: #0f172a;
            margin-bottom: 15px;
        }

        .section-header p {
            color: #64748b;
            font-size: 1.1rem;
            max-width: 600px;
            margin: 0 auto;
        }

        .category-card {
            background: #f8fafc;
            border-radius: 16px;
            padding: 25px;
            text-align: center;
            transition: all 0.3s ease;
            border: 2px solid transparent;
            height: 100%;
        }

        .category-card:hover {
            transform: translateY(-5px);
            box-shadow: 0 15px 40px rgba(0,0,0,0.1);
            border-color: currentColor;
        }

        .category-icon {
            width: 70px;
            height: 70px;
            border-radius: 16px;
            display: flex;
            align-items: center;
            justify-content: center;
            margin: 0 auto 15px;
            font-size: 1.8rem;
            color: white;
        }

        .category-card h5 {
            font-weight: 700;
            color: #0f172a;
            margin-bottom: 5px;
        }

        .category-card p {
            color: #64748b;
            font-size: 0.85rem;
            margin-bottom: 0;
        }

        /* Process Steps */
        .process-step {
            background: white;
            border-radius: 20px;
            padding: 35px 25px;
            text-align: center;
            position: relative;
            box-shadow: 0 5px 20px rgba(0,0,0,0.05);
            transition: all 0.3s ease;
        }

        .process-step:hover {
            transform: translateY(-5px);
            box-shadow: 0 15px 40px rgba(0,0,0,0.1);
        }

        .step-number {
            position: absolute;
            top: -15px;
            left: 50%;
            transform: translateX(-50%);
            width: 35px;
            height: 35px;
            background: #0f172a;
            color: white;
            border-radius: 50%;
            display: flex;
            align-items: center;
            justify-content: center;
            font-weight: 700;
            font-size: 0.9rem;
        }

        .step-icon {
            width: 80px;
            height: 80px;
            border-radius: 50%;
            display: flex;
            align-items: center;
            justify-content: center;
            margin: 15px auto 20px;
            font-size: 2rem;
            color: white;
        }

        .process-step h5 {
            font-weight: 700;
            color: #0f172a;
            margin-bottom: 10px;
        }

        .process-step p {
            color: #64748b;
            font-size: 0.9rem;
            margin-bottom: 0;
            line-height: 1.5;
        }

        /* SLA Section */
        .sla-section {
            background: linear-gradient(135deg, #0ea5e9, #0284c7);
            padding: 80px 0;
            position: relative;
            overflow: hidden;
        }

        .sla-section::before {
            content: '';
            position: absolute;
            top: 0; left: 0; right: 0; bottom: 0;
            background: url("data:image/svg+xml,%3Csvg width='60' height='60' viewBox='0 0 60 60' xmlns='http://www.w3.org/2000/svg'%3E%3Cg fill='none' fill-rule='evenodd'%3E%3Cg fill='%23ffffff' fill-opacity='0.05'%3E%3Cpath d='M36 34v-4h-2v4h-4v2h4v4h2v-4h4v-2h-4zm0-30V0h-2v4h-4v2h4v4h2V6h4V4h-4zM6 34v-4H4v4H0v2h4v4h2v-4h4v-2H6zM6 4V0H4v4H0v2h4v4h2V6h4V4H6z'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E");
        }

        .sla-card {
            background: rgba(255,255,255,0.15);
            backdrop-filter: blur(10px);
            border-radius: 16px;
            padding: 30px;
            text-align: center;
            border: 1px solid rgba(255,255,255,0.2);
            position: relative;
            z-index: 1;
        }

        .sla-priority {
            display: inline-block;
            padding: 5px 15px;
            border-radius: 20px;
            font-size: 0.8rem;
            font-weight: 600;
            margin-bottom: 15px;
        }

        .sla-priority.urgente { background: #fecaca; color: #b91c1c; }
        .sla-priority.alta { background: #fed7aa; color: #c2410c; }
        .sla-priority.media { background: #dbeafe; color: #1e40af; }
        .sla-priority.baja { background: #d1fae5; color: #047857; }

        .sla-time {
            font-size: 2.5rem;
            font-weight: 800;
            color: white;
            margin-bottom: 5px;
        }

        .sla-label {
            color: rgba(255,255,255,0.8);
            font-size: 0.9rem;
        }

        /* FAQ Section */
        .faq-section {
            background: #f8fafc;
            padding: 80px 0;
        }

        .faq-item {
            background: white;
            border-radius: 12px;
            margin-bottom: 15px;
            box-shadow: 0 2px 10px rgba(0,0,0,0.05);
            overflow: hidden;
        }

        .faq-question {
            padding: 20px 25px;
            display: flex;
            align-items: center;
            gap: 15px;
            cursor: pointer;
            transition: background 0.3s;
        }

        .faq-question:hover {
            background: #f1f5f9;
        }

        .faq-icon {
            width: 45px;
            height: 45px;
            border-radius: 10px;
            background: linear-gradient(135deg, #0ea5e9, #0284c7);
            display: flex;
            align-items: center;
            justify-content: center;
            color: white;
            font-size: 1.2rem;
            flex-shrink: 0;
        }

        .faq-question h6 {
            font-weight: 600;
            color: #0f172a;
            margin: 0;
            flex: 1;
        }

        .faq-question .arrow {
            color: #94a3b8;
            transition: transform 0.3s;
        }

        .faq-item.open .faq-question .arrow {
            transform: rotate(180deg);
        }

        .faq-answer {
            padding: 0 25px 20px 85px;
            color: #64748b;
            display: none;
        }

        .faq-item.open .faq-answer {
            display: block;
        }

        /* Contact Section */
        .contact-section {
            background: white;
            padding: 60px 0;
        }

        .contact-card {
            background: linear-gradient(135deg, #0f172a, #1e293b);
            border-radius: 20px;
            padding: 40px;
            color: white;
        }

        .contact-info {
            display: flex;
            align-items: center;
            gap: 15px;
            margin-bottom: 20px;
        }

        .contact-info:last-child {
            margin-bottom: 0;
        }

        .contact-info-icon {
            width: 50px;
            height: 50px;
            border-radius: 12px;
            background: rgba(255,255,255,0.1);
            display: flex;
            align-items: center;
            justify-content: center;
            font-size: 1.3rem;
        }

        .contact-info h6 {
            font-weight: 600;
            margin-bottom: 3px;
        }

        .contact-info p {
            color: rgba(255,255,255,0.7);
            margin: 0;
            font-size: 0.9rem;
        }

        /* Footer */
        .site-footer {
            background: #0f172a;
            color: white;
            padding: 40px 0;
            text-align: center;
        }

        .site-footer a {
            color: rgba(255,255,255,0.7);
            text-decoration: none;
            transition: color 0.3s;
        }

        .site-footer a:hover {
            color: white;
        }

        /* Responsive */
        @media (max-width: 768px) {
            .header-title { font-size: 2rem; }
            .header-content { padding: 40px 0 60px; }
            .action-cards { margin-top: -30px; }
            .header-stats { justify-content: center; }
        }

        /* Animaciones */
        .fade-up {
            opacity: 0;
            transform: translateY(30px);
            animation: fadeUp 0.6s ease forwards;
        }

        .fade-up:nth-child(1) { animation-delay: 0.1s; }
        .fade-up:nth-child(2) { animation-delay: 0.2s; }
        .fade-up:nth-child(3) { animation-delay: 0.3s; }
        .fade-up:nth-child(4) { animation-delay: 0.4s; }

        @keyframes fadeUp {
            to { opacity: 1; transform: translateY(0); }
        }